On the 25th May 2018 the General Data Protection Regulation (GDPR) replaces the Data Protection Act as the UK’s data protection legislation.
This Privacy Policy will explain what I am doing to ensure I am compliant, and what you should expect from me
Information I Collect
To fulfil your order, you will provide me with certain information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery). You may also provide me with name and postal address of another recipient if it is a gift from you.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use and share your information. This includes:
- As needed to provide my services, using your information to fulfil your order, settle disputes, or to provide customer support.
- When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list.
- If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
- As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
A review request will be sent out by email to the customer 5 days after purchase. This will consist of a simple form to fill in and will benefit future customers and Jules Stenning Design. You are able to unsubscribe at any time and there is no obligation to send a review if you do not wish to.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years in accordance with HMRC requirements.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases.
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Julie Stenning, am the data controller of your personal information. If you have any questions or concerns, you may contact me at jules.stenning@btinternet.com.
Alternately, you may mail me at:
Julie Stenning, Coppards, 6 Wentworth Close, Polzeath, Cornwall. PL27 6TH UK
More information
Last updated on 18th May, 2018